testmy20apps.com
  • Welcome
  • Getting Started
    • Quick Start: Get Ready for Closed Testing
      • Signup and Login as a Android Developer
  • Closed Testing
    • About Dashboard
    • Our Advanced Algorithm
    • Add App For Closed Testing
    • Before Closed Testing
    • Closed Testing & Our Role
    • After Closed Testing
    • Support
    • Payment & Promo Code
    • Notification
  • My Testing Team
    • For Closed Testing Services Provider
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Support

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Last updated 4 months ago

How to Get Support

We are here to help you throughout your app testing journey. Here’s how you can reach out to our support team:

  1. Support Email

    • For any issues or queries, you can contact us at support@testmy20apps.com.

  2. Raise an Issue

    • Go to the Support page on your dashboard.

    • Create a ticket by providing the necessary details about your issue or question.

  3. Ticket Management

    • Once your ticket is created, you will receive an email from our support team.

    • All ongoing communication regarding your ticket will be handled through email.

    • You can also track the status of your ticket directly from your dashboard.

  4. Support Process

    • Our support executives will assist you via email or phone, depending on your preference.

    • We provide continuous support until you receive a response from the Play Console after your app’s closed testing phase.

Thank You

We are committed to providing you with the best support to ensure your app testing experience is smooth and successful. Feel free to reach out whenever you need assistance.